Don't worry if something doesn't fit or it's not suitable because you can return the goods for a refund or exchange. You have 14 days from the despatch date in which to return the goods. For a returns reference number please contact us at email@example.com
Return the jewellery to us in the original condition and packaging or we may not be able to process your refund.
You are responsible for returning the item back to us. We do not accept responsibility for it until it has been delivered to us. We advise you obtain proof of postage and we recommend you send the item by a Signed For service.
We do not credit back the return postage cost unless the item is faulty.
Earrings, for hygiene reasons, cannot be exchanged or refunded unless faulty.Cancellations If you realised you made a mistake and want to cancel your order, please contact us at firstname.lastname@example.org. Since we despatch quickly it may not be possible to stop your order so in those instances please follow the instructions for returning an item
Please also read our Terms and Conditions before ordering.